Enrolling_Credentials

Enrolling Credentials

Overview

Enrolling credentials is the process of entering the credential into ENGAGE for assigning to a User. There are three methods of Credential Enrollment possible depending on the Property Administrator preference.

Credential enrollment is a first step of granting a User access to a door (lock). After successfully enrolling credentials, the Property Administrator must ensure all devices are commissioned and ready for access programming and previously enrolled credentials have been assigned to each User.

  • No Tour credential enrollments are accomplished using the ENGAGE Web Application and the commissioned MT20W credential reader. This method of enrollment is recommended:
    • The credential is entered into ENGAGE for No Tour functionality.
    • The credential is assigned to the selected, existing User.
    • Access rights for the User are programmed into the credential, for No Tour credential programming functionality.
  • No Tour credential enrollments may also be accomplished using just the commissioned MT20W. This method of enrollment allows:
    • Credentials to be enrolled quickly – in bulk – for assignment – later.
    • Credentials enrolled in this manner are available in the ENGAGE Web Application under the “Select Existing Credential” tab.
  • Credential enrollments may be accomplished with the ENGAGE Mobile Application and an installed device at the door. This method of enrollment allows:
    • Immediate credential enrollments and access assignment for a selected user while at a door.
    • Credentials are enrolled at any commissioned device; access updates can be made using the ENGAGE Mobile Application.
    • IMPORTANT WARNING: Credentials enrolled via this method are not search-able by the Ink Stamp # (or Badge ID) in the ENGAGE Web Application.