Enrolling credentials is the process of entering the credential into ENGAGE for assigning to a User. There are three methods of Credential Enrollment possible depending on the Property Administrator preference.
Credential enrollment is a first step of granting a User access to a door (lock). After successfully enrolling credentials, the Property Administrator must ensure all devices are commissioned and ready for access programming and previously enrolled credentials have been assigned to each User.
No Tour credential enrollments are accomplished using the ENGAGE Web Application and the commissioned MT20W credential reader. This method of enrollment is recommended:
The credential is entered into ENGAGE for No Tour functionality.
The credential is assigned to the selected, existing User.
Access rights for the User are programmed into the credential, for No Tour credential programming functionality.
No Tour credential enrollments may also be accomplished using just the commissioned MT20W. This method of enrollment allows:
Credentials to be enrolled quickly – in bulk – for assignment – later.
Credentials enrolled in this manner are available in the ENGAGE Web Application under the “Select Existing Credential” tab.
Credential enrollments may be accomplished with the ENGAGE Mobile Application and an installed device at the door. This method of enrollment allows:
Immediate credential enrollments and access assignment for a selected user while at a door.
Credentials are enrolled at any commissioned device; access updates can be made using the ENGAGE Mobile Application.
IMPORTANT WARNING: Credentials enrolled via this method are not search-able by the Ink Stamp # (or Badge ID) in the ENGAGE Web Application.