Searching for Credential Owners

A "Found" credential that was enrolled using the Schlage MT20W can be identified by entering the badge ID (or ink stamp) in the Badge ID search feature.

When a credential is not in the database a "Badge Id Not Found" message displays.

WARNING: If the credential was initially enrolled using an installed device instead of the Schlage MT20W, it is not search-able in the ENGAGE database and cannot be found there.

• Open the ENGAGE Web Application.
• Select Advanced.
• Select Credentials.
• Enter the Badge ID (22904) into the "Badge ID Search" field and select the Search ICON.

VERIFY SUCCESS

• The credential owner and badge ID is displayed: User, New with badge #22904.
• If no credential is found, check that the Badge ID was entered correctly and try again.