General Information

There are several general functions within the ENGAGE Platform that are applicable no matter what the specific device or configuration may be. These general topics are shown here and are linked to from other pages within the Web Portal.

The General Information outline is shown below. Select the topic from the Side Menu Navigation Panel or click on the link for access.

• Create an ENGAGE Account
• Create a Site Using the ENGAGE APIs
• Create and Host an ENGAGE Device Server
• Commission a Device
• Using Credentials and Schedules
  • Detailed Credential Information
  • Detailed Schedule Information
  • Sorting Databases
  • Credential Encryption
  • Receiving Credential and Schedule Information from the Hosted Server
• Device Information Exchange
  • Configuration Information
  • User Information (to device) (Link to Adding a User)
  • Audit Information (to server)
  • Alert Information (to server)
• JSON Data Structures - Device Messages
  • Database Overview
    • Database Request Records
      • User Records
      • Credential Schedule Records
      • Holiday Records
      • Auto Unlock Records
    • Database Content (JSON)
      • Using JSON and the Schema
      • Example Schema
      • Validating JSON Schema
  • Configuration Parameters
    • Modifiable Parameters
    • Retrievable Parameters
    • Example of Configuration Records (JSON)
  • Audit Trail Reporting
  • Asynchronous Events/Alerts Reporting
• Manage Device Settings
  • General Configurations
  • Database Versions
  • Call-in Times
  • Automatic Call-in Retry
  • Reader Settings
  • Changing Device Settings